Five Dot Botanics

Cleansing Face Balm


5 high-quality natural ingredients, expertly combined for skin health.
Award winning. Made in Britain.

Calm Shift Cleansing Face Balm

A calming cleanser that is kind to skin

A gentle balm that offers a kind way to cleanse and sweep away impurities.

Did you know…

It’s not just dirt that’s sitting on your skin at the end of the day (as if that isn’t yucky enough to think about). Within that there’s the chemical pollution from the environment, whether you’ve been indoors or outdoors, in the city or out in the countryside.

A cotton flannel might just be one of the best investments you could make for your skin. It’s like the original multi-tasker, removing dirt effectively, gently exfoliating the skin and opening your pores when you use it with warm water. And it’s a lot better for the environment than single-use wipes.

Three things people love about this product

It does the cleansing part really effectively but doesn’t leave your skin feeling stripped and tight.

Your skin looks and feels softer and calmer after you use it, and it’s ready for some hydration and nourishment.

We know we’re biased, our growing tribe is biased, but we all think it smells incredible, thanks to the natural lavender oil. It’s our calming ritual at the end of the day, literally taking off the effects of the day.


Gently cleanses the skin without leaving it feeling tight

Effectively removes make-up, daily grime and pollution

Your skin feels and looks calmer

Your skin looks and feels softer


  1. Glycerin
  2. Glycolipids
  3. Hazelnut oil (Corylus Americana (Hazelnut) seed oil)
  4. Sunflower oil (Helianthus Annuus [Sunflower] Seed Wax)
  5. Lavender oil (Lavandula angustifolia (Lavender) oil)


Massage 1 to 2 pumps over your face and neck. Rinse with a warm, damp, cotton flannel or cloth.  

Ideal for use morning or night. Follow up with either Deep Feed Nourishing Facial Serum or Daily Prep Protecting Facial Oil.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at

Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items 
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

All orders are shipped within 24 to 48 hours of you placing the order using DHL eCommerce, USPS or ePacket depending on your location and fastest available service. Typical delivery time frame is between 10 to 15 business days however, you may receive your items much earlier. All orders are shipped with tracking number so you can track it every step of the way! Packages may be faced with delays beyond our control such as customs or postal delays.

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